MSOA’s Billing and Collections Division:

• Dedicates 200+ Billing and Collections Professionals to its Operations

• Bills $700 Million in Claims per Year for its Clients

• Boasts a collection rate of 94% - 98%

• Retains 99% of its Clients

Experience the benefits of outsourcing the billing and collections component of your practice to MSOA.

With healthcare reimbursements declining, operational budgets and profit margins get slimmer.  MSOA’s billing and collections module allows you to bill "smarter".

• Site of Service Integration

• Denial Management Reporting System

• Verification of Payer Contracted Payment Amounts

• Complete Medical Necessity Reporting System

• Medical Necessity Appeals Process

• Exam Verification Reporting System

• Monthly & Custom Management Reporting

• Hospital Data Interface Customization

• Remote Client Billing System Monitoring & Access

• RIS Availability for Imaging Centers

• Accounts Receivable

• Exam Capture Verification

• Flexible Management Reporting and Statistical Reporting

MSOA understands that billing and collections are the life blood of any practice.  The techniques employed by MSOA enable its clients to maximize cash flow for all rendered services. MSOA offers complete claims processing services and can establish internal procedures, including training of clients’ staff in the method of gathering billable information.

MSOA renders client bills consistent with industry practices and conforms with all applicable federal, state, and local laws, rules and regulations, including HIPAA. MSOA  modifies its services  to the extent necessary to comply with changes in laws, rules, and regulations.

These proven solutions will have a positive impact on your practice including:

• Increased Reimbursement of Claims

• Faster Turnaround Times

• Reduced Insurance Claim Rejections

• Increased Cash Flow on a Monthly Basis

• Quality Reporting Management

Customized Solutions Include:

• Accounts Receivable Management

• Payor Reimbursement Tracking

• Customized and Detailed Reporting Features

• Scheduled Audits for Maintenance of Accounts

• Posting Services of Accounts Receivable

• Reconciliation of Accounts

• Site of Service Integration

• Denial Management Reporting System

• Verification of Payer Contracted Payment Amounts

• Complete Medical Necessity Reporting System

• Medical Necessity Appeals Process

• Verification Reporting System

• In-depth CMS Knowledge

• Proactive Reimbursement Advice

• Monthly & Custom Management Reporting

• Client Fee Schedule Review and Maintenance

• Hospital Data Interface Customization

• Remote Client Billing System Monitoring & Access

• RIS Availability for Imaging Centers

• CPT Coding

• ICD-9 Coding

• Compliance Planning

• Fee Analysis & Fee Schedule Optimization

• Pre-Billing Process

• Claims Processing Innovations

• Exam Capture Verification

• Flexible Management Reporting and Statistical Reporting

In all its collection practices and processes, MSOA exercises diligence, due care, skill and ability including contacting insurance carriers to follow up on submitted claims and replying to insurance carriers request for information and/or verifications.  MSOA uses appropriate efforts to collect all patient deductibles and co-payment amounts.